Frequently Asked Questions

Is it safe to receive massage while pregnant?
Yes, it is safe to receive massage while pregnant, with limitations. Because we do not suggest massage in your first trimester, as your body is adjusting to all the necessary changes, we simply ask that you bring a doctors note to ensure you are having a normal and healthy pregnancy. If you have a history of miscarriages or other complications, we advise waiting to receive a service until you are through the first 12 weeks. Throughout your pregnancy, expect to receive a massage that has more of a relaxing approach in mind, as deep tissue work is not safe throughout the entire pregnancy. Prenatal massage is meant to ease your mind and body of unnecessary stress and tension as you adjust to the changes that are bound to occur. 
Are there any health concerns in which massage is contraindicated(should not be done)?
Yes. Massage should not be done under certain medical conditions, including without limitations:
  • Tissue or swelling which might be malignant
  • Marked degrees of hernia
  • Gastric or duodenal ulcers 
  • Acute skin infections (expect psoriasis)
  • Acute inflammation of the bone and/or marrow osteomyelitis 
  • Acute inflammatory processes (except bursitis)
  • Known thrombosis (blood clots)
  • Acute disease accompanied by fever
  • Acute inflammation of the veins
*Please consult your health care professional if you have any questions or doubt as to whether a condition you may have is safe for massage. 
Can I print and fill out my health history prior to my appointment? 
Yes. Click here to print your health history form
*For anyone under the age of 17, please print child service waiver here and have a parent of legal guardian complete both forms. 
Is there parking available near by?
Yes. We have a parking lot that all guests are welcome to use to the side of the building, directly off 2nd Street. If the lot is full, there is also unmetered street parking in front of the building. 


Cancellation Policy
Please allow a 24 hour notice if you cannot make your scheduled appointment. Notice can be given via phone or email and will be honored with no penalties as long as it meets the 24 hour requirement. No-show appointments will be required to pay 50% of their service price and will be due before the next scheduled appointment. 
Please arrive 10-15 minutes before your scheduled appointment time. Arriving late may result in a shortened appointment time as your therapist may not have time in their scheduled to accommodate the late arrival.
A robe, slippers, linens, and proper draping during services will be provided by Massage by Ashley.
As we are in a spa environment and others are trying enjoy their relaxation time, we ask that you silence your cell phone before as well as during all services. 
Use of Cell Phones
Right to Refuse
Massage by Ashley has the right to refuse or end treatment for reasons including, but not limited to, language or behavior in which your licensed professional feels is inappropriate or does not meet standard ethical guidelines.